Order #4192 · Meridian Optical
2× PAL 1.67 with Anti-Reflective + Blue Cut
New
Validated
Prescription
Production
QC
Packing
Dispatch
Delivered
ETA
Tomorrow · 11:20
Route
AR-2 → Edger E-07
Packing
Case + AR cloth
Order Lifecycle
Nine stages. One story.
01New Order02Validation03Prescription04Production05QC06Packing07Dispatch08Delivered09Returned
Features
Built for velocity.
Multi-Channel Intake
Web, portal, EDI, API and phone — unified inbox with SLA timers.
Prescription Validation
Automatic checks for range, power, ADD, base curve and material fit.
SLA Routing
Priority queues by customer, region, product and urgency.
Production Handoff
One-click promotion to MES with full digital traveler.
Packing & Labels
Configurable packing rules, warranty inserts and courier labels.
Dispatch & Tracking
Multi-carrier integration, live tracking and delivery events.
Returns & Remakes
Reason capture, remake linking and warranty logic.
OMS Analytics
Fill rate, OTIF, cycle time, SLA breaches and revenue at risk.